terms and conditions
Welcome to the website of Oudh 1722 (“we”, “us”, “our”). These Terms & Conditions govern your use of our website, online services, and any information, functionality or content provided through it. By accessing or using this website, you confirm that you accept these Terms. If you do not agree, you must not continue to use this website.
Nothing in these Terms affects your statutory rights as a consumer. If you are contracting as a consumer, certain provisions of these Terms may be subject to mandatory legal protections under the Consumer Rights Act 2015 and other applicable laws, and nothing in these Terms is intended to exclude or limit those rights.
ABOUT US
Oudh 1722
Company Number: 16837301
Registered Address: 86–90 Paul Street, London, England, EC2A 4NE
INTELLECTUAL PROPERTY OWNERSHIP
Ownership of Materials: All intellectual property rights in and to this website and its content — including but not limited to text, menus, recipes (excluding ingredients lists required by law), photographs, images, graphics, branding, logos, videos, artwork, designs, page layouts, digital assets, and all related materials — are owned by or licensed to Oudh 1722. All such rights are protected by copyright, trademark and other applicable intellectual property laws.
Limited Licence to Use the Website: You may access and view the content on this website for your personal, non-commercial use only. Except as expressly permitted, you must not copy, reproduce, store, modify, adapt, distribute, transmit, display, publish, or create derivative works from any part of this website without our prior written consent.
Prohibited Use — You must not:
Use any part of the website content for commercial purposes without express permission;
Remove or conceal any copyright, trademark, proprietary or attribution notices;
Scrape, harvest or extract data or images from the website using automated tools, bots, or scripts;
Reproduce our menus, brand assets, or marketing materials for competing or unauthorised purposes;
Use any of our content in a way that misrepresents your relationship with us or damages our reputation.
Trademarks: All trademarks, service marks, logos, business names and branding displayed on this website — including “Oudh 1722”, associated logos, and any other brand elements — are the property of Oudh 1722 or licensed to us. You may not use them without our prior written permission.
User-Generated Content: If you upload, submit, tag, or otherwise share content with us (including public social media posts that tag our business), you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, publish, display, and distribute such content for marketing and promotional purposes, including on our website, social media channels, and printed materials. We will only use content in ways that are consistent with the privacy settings and terms of the platform on which it was posted.
You confirm that you own or have the necessary rights to allow us to use the content and that your content does not infringe any third-party rights.
Where a posted image or video clearly identifies an individual who is not the poster, we will take care to ensure that we have an appropriate lawful basis for processing that personal data (for example, consent or legitimate interests) as described in our Privacy Notice. If you wish to withdraw permission for us to use your content, please contact us; we will cease further use of the content as soon as reasonably practicable, although removal from third-party platforms or printed materials already in circulation may not always be immediate.
Recipes & Proprietary Methods: While menu item descriptions may be listed publicly, all underlying recipes, formulations, preparation methods, techniques, and trade secrets used by Oudh 1722 remain confidential and proprietary. Nothing on this website grants you any rights in these materials.
Third-Party Content: Some content displayed on the website may belong to third parties (for example, OpenTable widgets, supplier images, or licensed photography). Such content is used with permission and may not be reused without obtaining the relevant rights holder’s approval.
Reservation System & Integrations: Any reservation interfaces, booking widgets, or tools embedded on the website (for example, OpenTable or SevenRooms) remain the property of their respective providers and are subject to their own terms of use. You must review and comply with any third-party intellectual property terms when using such services.
Infringement Notification: If you believe any content on this website infringes your intellectual property rights, please contact us and we will review and respond promptly.
No Transfer of Rights: Except as expressly provided, nothing in these Terms transfers or assigns any intellectual property rights from Oudh 1722 to you. All rights not expressly granted are reserved.
USE OF THE WEBSITE
You agree that you will not:
Use the website for unlawful, fraudulent or harmful purposes;
Attempt to gain unauthorised access to our systems or data;
Introduce viruses, malware or harmful code;
Scrape, harvest, or mine data from the site;
Interfere with the security or functionality of the website;
Use automated tools (bots, crawlers, scripts) without our permission.
We reserve the right to suspend or block access if we believe these Terms have been breached.
We may suspend, modify or withdraw the website or any part of it for operational, maintenance, legal or business reasons without prior notice.
We shall not be liable for any loss arising from website unavailability.
ACCURACY OF INFORMATION
We aim to ensure the website is accurate, but:
Menus, prices, opening hours and availability may change without notice;
Images are for illustrative purposes only;
Information may occasionally be incomplete or out of date.
We do not guarantee that the website or its content will always be available, uninterrupted or error-free.
THIRD-PARTY LINKS & SERVICES
Our website may contain links to:
Reservation systems (for example, OpenTable or SevenRooms);
Delivery platforms;
Social media platforms;
WiFi login portals;
Third-party widgets or plugins.
These third-party websites are not under our control.
We are not responsible for their content, policies, or availability.
You should review their terms and privacy notices before using them.
LIABILITY LIMITATIONS
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under the laws of England and Wales, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other rights you may have under UK consumer protection legislation.
To the fullest extent permitted by law, and subject to your statutory rights, Oudh 1722 excludes liability for loss, damage, costs or expenses arising in connection with the matters listed below, except where such loss arises from our negligence or wilful misconduct, or where liability cannot lawfully be excluded:
your use of, or inability to use, this website or any of its features;
any errors, inaccuracies, omissions or outdated information contained on the website;
loss of business, revenue, profits, anticipated savings, opportunity, data, goodwill or reputation;
any indirect, special or consequential losses, whether arising in contract, tort (including negligence), breach of statutory duty or otherwise;
the acts, omissions or content of any third-party services integrated into or linked from our website (including, without limitation, OpenTable, SevenRooms, delivery services, or social media platforms).
The website and all content, features and integrations are provided on an “as is” and “as available” basis. We make no representations, guarantees or warranties — express or implied — regarding the website’s accuracy, availability, compatibility, security or fitness for a particular purpose.
We will not be responsible for any loss or damage caused by viruses, distributed denial-of-service attacks, or other technologically harmful material that may infect your device, data or systems due to your use of our website, downloads from it, or from any linked third-party websites or services.
You are responsible for ensuring that any devices, systems or software used to access our website are sufficiently protected, up to date and secure against threats, vulnerabilities and malware.
ACCESSIBILITY STATEMENT
We are committed to ensuring our website is accessible to as many users as possible.
We aim to:
Use clear language and readable fonts;
Offer compatibility with standard screen readers and assistive technologies;
Provide alt text for core images where possible;
Ensure navigability using standard browsers and devices.
If you experience accessibility difficulties or require information in an alternative format, please contact us.
We welcome feedback to help improve accessibility.
RESERVATION POLICY
Making a Reservation: Reservations may be made directly with Oudh 1722 or through our approved partners (such as OpenTable or SevenRooms). By making a booking, you confirm that all information provided, including contact details and party size, is accurate. We may contact you using the details provided to confirm, amend, or discuss your booking.
Any deposit, pre-authorisation, pre-payment requirement or no-show fee will be clearly displayed and agreed by you during the booking process before you confirm the booking. You will not be charged unless it has been displayed to you at the point of booking.
Cancellations and No-Shows: If you need to cancel or amend your reservation, please do so as early as possible.
We reserve the right to apply a cancellation charge or no-show fee where:
the booking is cancelled outside the permitted cancellation window;
you fail to attend your reservation; or
your party size reduces significantly without notice.
Details of any applicable fees will be displayed at the point of booking.
Arrival Times & Table Holding: We kindly request that you arrive on time for your reservation. In the event of late arrival, we may:
shorten your dining time;
release your table after a reasonable period (typically 10–15 minutes); or
reallocate your booking to another time where possible.
Please contact us if you expect to be delayed.
Group Bookings & Private Dining: For larger parties or private dining, additional terms may apply, including set menus, minimum spends, deposit requirements, or bespoke cancellation conditions. These will be communicated at the time of booking.
Special Requests & Dietary Requirements: We will do our best to accommodate special requests, including seating preferences and dietary needs, but cannot guarantee they will be met.
Guests with allergies or intolerances must inform us before ordering. Failure to do so may increase the risk of allergic reactions, and we accept no liability where adequate notice is not provided.
Children, Pushchairs & Accessibility: If your party includes children, infants or accessibility requirements, please advise us in advance so we can allocate appropriate seating where possible. Accessibility features may vary depending on space and layout on the day.
Conduct & Right of Admission: We reserve the right to:
refuse entry;
refuse service;
modify seating arrangements; or
remove guests from the premises
in circumstances including, but not limited to, intoxication, disruptive behaviour, safety concerns, or breach of these Terms. This may result in forfeiture of deposits or charges where applicable.
Changes by the Restaurant: We may alter, amend, or cancel reservations where necessary due to:
operational requirements;
unforeseen circumstances;
closures or safety concerns;
staffing limitations; or
private events.
Where possible, we will notify you using the contact details provided.
Third-Party Booking Platforms: If you book through a third-party provider such as OpenTable or SevenRooms:
their own Terms & Conditions may apply in addition to ours;
they may act as an independent data controller for any data you provide directly to them; and
cancellations or amendments must be made in accordance with the system used.
We are not responsible for any technical errors, delays, or failures arising from third-party systems.
HEALTH, SAFETY & LIABILITY FOR INJURY, ILLNESS AND ALLERGIC REACTIONS
Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded under the laws of England and Wales, including liability for death or personal injury caused by our negligence.
Guests requiring step-free access, wheelchair access, or specific accommodations should contact us in advance.
To the fullest extent permitted by law, and subject to our obligations under consumer protection and health and safety laws, Oudh 1722 shall not be liable for injury, illness, allergic reaction, loss or damage arising from the circumstances set out below, except where such injury, illness or loss is caused by our negligence or failure to take reasonable care:
We take reasonable steps to minimise cross-contamination and to inform guests about known allergens. However, our kitchen handles ingredients that are common allergens and we cannot guarantee that any dish is completely free from traces of allergens. Guests with allergies or food intolerances must inform a member of staff before ordering. While we will use reasonable efforts to accommodate requests and reduce cross-contamination, we cannot accept liability for allergic reactions caused despite our taking reasonable precautions.
Guests are responsible for their own safety and the safety of those under their care, including children. This includes behaving responsibly, remaining within permitted public areas, and using furniture, fixtures and any restaurant facilities only as intended.
Oudh 1722 shall not be liable for:
illness caused by factors outside our control (including pre-existing conditions, viruses, or environmental sensitivities);
injuries resulting from slips, trips or falls caused by a guest’s own actions, unsuitable footwear, or failure to take reasonable care;
any allergic or adverse reaction where adequate disclosure was not made to us; or
any loss or damage to personal property while on the premises, unless caused by our negligence.
Where a guest is intoxicated or behaving in a way that poses a risk to themselves or others, we reserve the right to refuse service or remove the guest from the premises. In such cases, we are not liable for any resulting injury, illness, loss or damage.
If you experience any illness, allergic reaction, accident or injury while on the premises or after dining with us, you must notify us as soon as reasonably possible so that we can take appropriate action and investigate where necessary.
LICENSING & AGE RESTRICTIONS
Permitted trading hours, last-ordering times and age restrictions may vary depending on licensing requirements and operational considerations.
Guests should check the relevant venue information before visiting.
We comply with the Licensing Act 2003 and all relevant local authority licensing conditions. As such:
We may require valid proof of age (passport, driving licence, or PASS-accredited card) for the purchase or consumption of alcohol.
We reserve the right to refuse the sale or service of alcohol to any guest where we believe they are underage, intoxicated, supplying alcohol to minors, or otherwise in breach of licensing laws.
We may refuse entry or request that guests leave the premises where necessary to comply with licensing obligations, safety requirements, or legal duties.
Guests are responsible for ensuring compliance with all age-related and licensing restrictions. Failure to comply may result in refusal of service or removal from the premises.
MINORS AND AGE FOR BOOKINGS
To make a booking or place an order via this website you must be at least 18 years old, unless otherwise stated. If you are under 18, you may use the website only with the involvement of a parent or guardian. If we have reason to believe you are under 18 when making an age-restricted booking or purchase, we may require valid proof of age.
SERVICE CHARGE
A discretionary service charge may be added to your bill for larger groups, private dining bookings, special events, or peak periods. The applicable percentage, where used, and any minimum group-size threshold will be clearly communicated on menus, booking confirmations and at the point of payment. Where a service charge is applied automatically, it may be removed or amended on request prior to payment.
Unless otherwise stated, discretionary service charge:
is automatically added to the final bill but may be removed or amended on request;
is not mandatory, and guests are free to choose how they wish to recognise service;
may be distributed among staff in accordance with our tronc or tip-sharing arrangements; and
may differ for private hire, events, set menus, or seasonal periods, which may be subject to separate terms.
Any optional gratuities or tips left in addition to the service charge, whether by card or cash, will be handled fairly and transparently in line with the Employment (Allocation of Tips) Act 2023 and associated UK guidance. If you would like more information about how tips or service charges are allocated, please ask a member of the management team.
RIGHT OF ADMISSION RESERVED
For the safety and comfort of all guests, Oudh 1722 reserves the right of admission, exercised reasonably and in compliance with our legal obligations, including the Equality Act 2010 and related anti-discrimination laws.
We may refuse entry or ask guests to leave in circumstances including, but not limited to:
disruptive, abusive or inappropriate behaviour;
intoxication or substance misuse;
failure to comply with staff instructions;
violent, aggressive or discriminatory conduct;
behaviour that may pose a risk to health, safety or comfort;
failure to adhere to booking or dining policies; or
breaches of applicable laws or licensing regulations.
This is at the discretion of management.
PET & ASSISTANCE ANIMAL POLICY
Only trained assistance animals, such as guide dogs, hearing dogs or other accredited assistance animals, are permitted in indoor areas, in accordance with the Equality Act 2010. Assistance animals must remain under control at all times and must not pose a safety or hygiene risk.
Non-assistance pets may be permitted in designated areas, such as an outdoor terrace, at our discretion and subject to capacity, hygiene considerations, and the comfort of other guests.
We reserve the right to refuse entry to pets, or request that an animal be removed from the premises, where necessary to protect guest safety, comply with licensing or hygiene obligations, or prevent disruption to service.
LOST PROPERTY
If you have misplaced an item during your visit, please contact us as soon as possible so we can check whether it has been found.
While we will take reasonable steps to assist guests and store any items handed in to us, we accept no responsibility or liability for personal belongings that are:
left unattended;
lost;
misplaced; or
damaged on the premises,
unless such loss or damage is caused by our negligence.
Any unclaimed items may be disposed of, donated, or destroyed after a reasonable retention period, at our discretion. Perishable items may be disposed of immediately for hygiene and safety reasons.
Guests are responsible for keeping their personal belongings safe at all times.
SOCIAL MEDIA & BRAND PROTECTION
We may share, repost, or otherwise feature publicly available social media content that tags, mentions, or references Oudh 1722, including images, videos, reviews, or comments posted on platforms such as Instagram, Facebook, TikTok, and X/Twitter.
By tagging or referencing us publicly, you grant us a non-exclusive, royalty-free right to share or repost that content for marketing or promotional purposes, provided it remains publicly accessible.
If we reasonably consider that publicly available social media content misuses our intellectual property, is defamatory, or otherwise unlawfully harms our business, we may request that the poster remove or amend that content and may pursue appropriate remedies, including legal action, where necessary. Requests will be made in a proportionate and lawful manner.
We also reserve the right to take appropriate action, including legal action, where our brand is misused, distorted, or exploited without authorisation.
PRIVACY & COOKIES
Use of this website is also governed by our Privacy Notice and Cookie Policy, available via the links in the website footer.
We process personal data in accordance with UK GDPR and PECR. Non-essential cookies will only be placed on your device after you have given consent via our cookie banner, unless otherwise permitted by law. You can change your cookie preferences at any time via the Cookie Settings link on the website.
FORCE MAJEURE
We are not liable for any delay, disruption, or failure to perform any obligation under these Terms where such delay or failure results from events or circumstances beyond our reasonable control (“Force Majeure Event”).
These may include, but are not limited to:
severe or adverse weather conditions;
power outages or utility disruptions;
equipment or technology failures outside our control;
staff shortages caused by factors beyond our reasonable ability to prevent;
public health incidents, epidemics or pandemics;
fire, flood, accidents or damage to the premises;
strikes, industrial disputes or labour shortages affecting third parties;
supply chain interruptions or shortages;
government restrictions, emergency regulations, licensing directives, or enforcement actions; or
acts of terrorism, threats, civil unrest or security incidents.
Where a Force Majeure Event occurs, we may temporarily suspend, modify, or cancel reservations, events, services or access to the premises without liability.
We will take reasonable steps to minimise disruption where possible, but we are not responsible for any associated loss, cost, or inconvenience arising from such events.
CHANGES TO THESE TERMS
We may amend, update or replace these Terms from time to time to reflect changes in our operations, services, legal obligations or business needs. Any revised Terms will supersede all previous versions.
Whenever we update these Terms, the revised version will be published on this page with a new “Last Updated” date to indicate when the changes took effect.
Your continued use of the website after the updated Terms have been posted constitutes your acceptance of the revised Terms. If you do not agree to the changes, you should discontinue use of the website immediately.
We recommend that you review these Terms periodically to ensure you remain informed about how they apply to your use of our website.
GOVERNING LAW & JURISDICTION
These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, including any non-contractual disputes or claims, shall be governed by and interpreted in accordance with the laws of England and Wales.
You and Oudh 1722 agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising from or related to your use of the website or these Terms, including any non-contractual matters.
Nothing in this clause limits our right to seek injunctive, interim or emergency relief in any jurisdiction where such relief is necessary to protect our rights, intellectual property, or legitimate business interests.
CONTACT US
If you have a complaint or concern regarding your dining experience or interaction with our website, please contact us using the details provided on the website.
We aim to respond promptly and resolve concerns where possible.
PRIVACY NOTICE
Oudh 1722 (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a transparent and lawful manner. This Privacy Notice explains how we collect, use, share, and protect your personal information when you visit our website, use our services, make a reservation, or access our guest WiFi.
WHO WE ARE (DATA CONTROLLER)
Oudh 1722
Company Number: 16837301
Email: marketing@oudh1722.com
We are the data controller for the purposes of UK GDPR.
PERSONAL DATA WE COLLECT
We collect personal information in the following ways:
A. Information provided directly by you
Name, email address, phone number;
Reservation details (date, time, party size, preferences);
Dietary requirements or allergen information;
Payment details (for deposits, events or gift cards);
Contact form enquiries;
Job application data (CV, employment history, references).
B. Information collected via reservation platforms
If you book through a reservation platform such as SevenRooms or OpenTable, they may provide us with:
your name and contact details;
reservation date, time, party size and booking history;
special requests and preference notes;
marketing preferences, where you have opted in; and
guest profile information if you are a returning customer.
These providers may act as independent data controllers and their privacy policies may apply in addition to ours.
C. Information collected via guest WiFi
If you access our guest WiFi, we may collect:
device information (MAC address, device type, operating system);
authentication details (email or social sign-in);
connection time and usage metrics; and
basic analytics on service performance.
We do not monitor browsing content.
D. Website & Cookies
We may collect:
IP address;
device and browser type;
pages viewed;
date and time of visits; and
analytics cookies, only with consent.
Please see our Cookie Policy for more detail.
E. CCTV (if applicable)
If CCTV is installed in or around the venue, we may collect video footage for safety, crime prevention and operational purposes.
HOW WE USE YOUR PERSONAL DATA
We use your information for the following purposes:
To manage reservations
confirming, modifying, or cancelling bookings;
sending reservation reminders; and
managing deposits and no-show policies.
To provide guest WiFi
authenticating your access; and
maintaining the security and performance of the network.
To deliver our services
responding to enquiries;
managing events, private dining or group bookings; and
processing payments and refunds.
To ensure food safety
managing dietary needs and allergen information.
For marketing, where permitted
email updates, events and offers.
These are sent only where:
you have consented; or
you are an existing customer and we rely on legitimate interests for relevant similar services, in which case you can opt out at any time.
For legal, compliance and business purposes
health and safety;
accident reports;
fraud prevention and security;
CCTV monitoring, if installed; and
maintaining business records.
OUR LEGAL BASES FOR PROCESSING (UK GDPR)
We rely on the following lawful bases:
Contract — managing reservations and providing services;
Legitimate Interests — improving our services, marketing to existing customers, and venue security;
Consent — newsletter sign-ups, certain WiFi login options, and cookies;
Legal Obligation — health and safety, accounting, and incident reporting; and
Vital Interests — handling allergy-related data where necessary for your safety.
HOW WE SHARE YOUR PERSONAL DATA
We only share your data where necessary and always securely. This may include:
Service Providers
reservation management platforms;
WiFi service providers or captive portal operators;
payment processors;
email marketing platforms;
website hosting and security providers;
IT support companies; and
event ticketing platforms, if applicable.
Regulators & Authorities
the police, upon lawful request;
the Information Commissioner’s Office; and
public health or safety authorities.
We do not sell your data and do not share your data with third parties for their own marketing.
INTERNATIONAL TRANSFERS
Some providers, such as email marketing or reservation platforms, may process data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place, such as:
UK-approved Standard Contractual Clauses;
adequacy decisions; and
additional contractual or technical protections.
DATA RETENTION
We only keep your data for as long as necessary.
Typical retention periods are as follows:
reservation records: 12 to 24 months;
marketing data: until you unsubscribe, plus up to 12 months;
WiFi login and authentication information: around 12 months;
CCTV footage, if used: typically 30 to 60 days;
accident reports: a minimum of 3 years;
financial or transactional records: 6 years, where legally required; and
job applications: 6 to 12 months.
Specific retention periods may vary where required by law or where there is a legitimate need to retain data for longer.
YOUR RIGHTS UNDER UK GDPR
You have the right to:
access your personal data;
correct inaccurate information;
request deletion;
object to or restrict processing;
withdraw consent at any time;
receive a portable copy of your data, where applicable;
opt out of marketing at any time; and
complain to the ICO if you are unhappy with how we handle your data.
Information Commissioner’s Office
Website: ico.org.uk
Telephone: 0303 123 1113
WIFI-SPECIFIC PRIVACY NOTICE – GUEST WIFI
When you access our complimentary guest WiFi, we may collect and process certain personal data. This section explains how we handle that information in accordance with UK GDPR and the Privacy and Electronic Communications Regulations (PECR).
This WiFi Privacy Notice applies in addition to the rest of our Privacy Notice.
WHAT PERSONAL DATA WE COLLECT
When you connect to the WiFi service, we may collect:
A. Login & Authentication Information
email address;
mobile number;
social media login credentials, if used for sign-in;
date and time of login; and
acceptance of terms and policies.
B. Device & Technical Data
device type and operating system;
MAC address;
IP address assigned during the session;
browser information;
access point used; and
session duration and technical performance data.
C. Network Logs
connection start and end times;
bandwidth usage;
basic diagnostics for service quality; and
security logs to detect misuse or unlawful activity.
We do not monitor, intercept or store the content of your internet browsing.
HOW WE USE WIFI DATA
We process this data to:
provide internet access and authenticate your device;
maintain the performance and security of the WiFi network;
detect and prevent fraud, misuse or illegal activity;
comply with legal obligations, such as lawful requests from authorities;
improve service quality and performance, often on an aggregated or anonymised basis; and
send marketing communications where you have explicitly opted in.
LEGAL BASES FOR PROCESSING
We rely on:
Legitimate Interests — providing a functional, secure WiFi service and ensuring network safety;
Legal Obligation — retaining logs or providing information to authorities where required; and
Consent — where you opt in to receive marketing communications through the WiFi login portal.
WHO WE SHARE WIFI DATA WITH
We may share limited data with:
our third-party WiFi service provider, who acts as our data processor;
IT and network security providers who assist with support and maintenance;
law enforcement or regulatory bodies, only where legally required; and
our marketing platform, but only if you have given explicit consent for marketing during WiFi sign-in.
We do not sell your WiFi usage data.
INTERNATIONAL TRANSFERS
If any WiFi-related data is transferred outside the UK, we ensure adequate protection through:
UK-approved Standard Contractual Clauses;
adequacy decisions; and
technical and organisational safeguards.
DATA RETENTION – SPECIFIC TO WIFI USAGE
We retain WiFi-related personal data only for as long as necessary.
Typical retention periods are:
authentication and login logs: around 12 months;
device and connection metadata: 6 to 12 months depending on purpose;
marketing opt-in records: until consent is withdrawn; and
security logs linked to incidents: for as long as required by law or investigation needs.
Aggregated analytics may be retained on an ongoing basis, but without information that could identify individuals. After the relevant retention period, the data is deleted or anonymised.
YOUR RIGHTS REGARDING WIFI DATA
You have the same rights set out in the main Privacy Notice. This includes the right to access your data, request corrections, ask for erasure where applicable, object to certain processing, withdraw marketing consent, restrict processing, and request data portability where applicable.
You can exercise these rights by contacting us using the details provided in this Privacy Notice.
SECURITY MEASURES
We apply technical and organisational safeguards to protect your WiFi data, including:
encrypted connections between access points;
device authentication;
access control and monitoring;
firewalls and intrusion prevention; and
regular network security reviews.
However, as with all public WiFi networks, complete security cannot be guaranteed.
CHILDREN
We do not knowingly collect data from children under 16 except where necessary for reservations involving minors, such as party size. Marketing to children is prohibited.
UPDATES TO THIS PRIVACY NOTICE
We may update this Privacy Notice from time to time. The latest version will always be available on our website with the updated date shown at the top.
CONTACT US
If you have questions or wish to exercise your rights, please contact us using the details provided on the website.
COOKIE POLICY
This Cookie Policy explains how Oudh 1722 (“we”, “us”, “our”) uses cookies and similar technologies on our website and through certain third-party tools such as reservation platforms and guest WiFi. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations 2003 (PECR). By using our website, you can choose which non-essential cookies to accept or reject through our cookie banner and preference centre.
WHAT ARE COOKIES?
Cookies are small text files placed on your device when you visit a website. They allow websites to function, remember your preferences, and help us understand how the site is used.
Cookies may be:
Session cookies — deleted when your browser closes;
Persistent cookies — remain until they expire or are deleted;
First-party cookies — placed by our website; and
Third-party cookies — placed by external services such as SevenRooms, OpenTable or Google Analytics.
We also use technologies similar to cookies such as:
pixels;
SDKs; and
WiFi authentication cookies via captive portals.
TYPES OF COOKIES WE USE
We categorise our cookies as follows:
A. Strictly Necessary Cookies
These cookies are essential to the operation of our website and services, including security and certain reservation functions.
Examples include:
cookies to enable site navigation;
cookies used for security and fraud prevention;
cookies required by reservation platforms to process your booking; and
captive WiFi authentication cookies to allow login.
Without these cookies, our website and guest WiFi cannot function properly.
B. Performance & Analytics Cookies
These cookies help us understand how visitors use our website so we can improve functionality and user experience.
Examples include:
Google Analytics cookies (for example,
_ga,_gid);website performance and loading measurement tools; and
analytics gathered by external reservation widgets, if enabled.
We only set these cookies if you accept them through the cookie banner.
C. Functional Cookies
These cookies allow the website to remember your preferences, such as your cookie choices, language preference, or form autofill settings.
Examples include:
cookie preference storage;
reservation widget preferences; and
user experience enhancements.
D. Marketing & Advertising Cookies
These cookies track browsing behaviour for advertising purposes, such as retargeting ads on Google or social platforms.
Examples include:
Meta/Facebook Pixel;
Google Ads Remarketing;
tracking used by third-party widgets or integrations; and
reservation platform cookie identifiers used for marketing, only if you opt in.
We do not place these cookies without your explicit consent.
COOKIES USED BY RESERVATION PLATFORMS
When you use a reservation widget or booking link on our website, the provider may set cookies to:
manage your reservation;
prevent fraud;
improve site functionality;
track performance and user preferences; and
provide personalised recommendations, where enabled.
These providers may act as independent data controllers. Their cookie and privacy practices may apply in addition to ours.
COOKIES USED BY GUEST WIFI
When you sign in to our guest WiFi, the captive portal may use cookies to:
authenticate your device;
maintain your connection;
apply any time limits or speed controls; and
improve network performance and security.
These cookies are strictly necessary for providing the WiFi service.
If the WiFi provider uses analytics or marketing cookies, you will be asked for consent during the login process.
MANAGING YOUR COOKIE PREFERENCES
When you first visit our website, you will see a cookie banner that allows you to:
accept all cookies;
reject all non-essential cookies; or
customise your settings by enabling or disabling individual categories.
You may change your preferences at any time by clicking Cookie Settings or similar in the footer of our website.
You can also manage cookies through your browser settings to block cookies, delete cookies, or set alerts before cookies are stored.
Please note that blocking essential cookies may impact website functionality.
THIRD-PARTY COOKIES
Some cookies are placed by third parties when you use our website or services, such as:
reservation platforms;
Google Analytics;
Meta/Facebook;
our website hosting provider;
payment processors; and
WiFi service providers.
These providers may independently collect and process data. You should review their privacy and cookie notices. We do not control these cookies directly.
CHANGES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes to our cookie usage, website updates, or legal requirements. The latest version will always be available on our website.
CONTACT US
If you have questions about this Cookie Policy or your privacy rights, please contact us using the details provided on the website.
terms and conditions
Welcome to the website of Oudh 1722 (“we”, “us”, “our”). These Terms & Conditions govern your use of our website, online services, and any information, functionality or content provided through it. By accessing or using this website, you confirm that you accept these Terms. If you do not agree, you must not continue to use this website.
Nothing in these Terms affects your statutory rights as a consumer. If you are contracting as a consumer, certain provisions of these Terms may be subject to mandatory legal protections under the Consumer Rights Act 2015 and other applicable laws, and nothing in these Terms is intended to exclude or limit those rights.
ABOUT US
Oudh 1722
Company Number: 16837301
Registered Address: 86–90 Paul Street, London, England, EC2A 4NE
INTELLECTUAL PROPERTY OWNERSHIP
Ownership of Materials: All intellectual property rights in and to this website and its content — including but not limited to text, menus, recipes (excluding ingredients lists required by law), photographs, images, graphics, branding, logos, videos, artwork, designs, page layouts, digital assets, and all related materials — are owned by or licensed to Oudh 1722. All such rights are protected by copyright, trademark and other applicable intellectual property laws.
Limited Licence to Use the Website: You may access and view the content on this website for your personal, non-commercial use only. Except as expressly permitted, you must not copy, reproduce, store, modify, adapt, distribute, transmit, display, publish, or create derivative works from any part of this website without our prior written consent.
Prohibited Use — You must not:
Use any part of the website content for commercial purposes without express permission;
Remove or conceal any copyright, trademark, proprietary or attribution notices;
Scrape, harvest or extract data or images from the website using automated tools, bots, or scripts;
Reproduce our menus, brand assets, or marketing materials for competing or unauthorised purposes;
Use any of our content in a way that misrepresents your relationship with us or damages our reputation.
Trademarks: All trademarks, service marks, logos, business names and branding displayed on this website — including “Oudh 1722”, associated logos, and any other brand elements — are the property of Oudh 1722 or licensed to us. You may not use them without our prior written permission.
User-Generated Content: If you upload, submit, tag, or otherwise share content with us (including public social media posts that tag our business), you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, publish, display, and distribute such content for marketing and promotional purposes, including on our website, social media channels, and printed materials. We will only use content in ways that are consistent with the privacy settings and terms of the platform on which it was posted.
You confirm that you own or have the necessary rights to allow us to use the content and that your content does not infringe any third-party rights.
Where a posted image or video clearly identifies an individual who is not the poster, we will take care to ensure that we have an appropriate lawful basis for processing that personal data (for example, consent or legitimate interests) as described in our Privacy Notice. If you wish to withdraw permission for us to use your content, please contact us; we will cease further use of the content as soon as reasonably practicable, although removal from third-party platforms or printed materials already in circulation may not always be immediate.
Recipes & Proprietary Methods: While menu item descriptions may be listed publicly, all underlying recipes, formulations, preparation methods, techniques, and trade secrets used by Oudh 1722 remain confidential and proprietary. Nothing on this website grants you any rights in these materials.
Third-Party Content: Some content displayed on the website may belong to third parties (for example, OpenTable widgets, supplier images, or licensed photography). Such content is used with permission and may not be reused without obtaining the relevant rights holder’s approval.
Reservation System & Integrations: Any reservation interfaces, booking widgets, or tools embedded on the website (for example, OpenTable or SevenRooms) remain the property of their respective providers and are subject to their own terms of use. You must review and comply with any third-party intellectual property terms when using such services.
Infringement Notification: If you believe any content on this website infringes your intellectual property rights, please contact us and we will review and respond promptly.
No Transfer of Rights: Except as expressly provided, nothing in these Terms transfers or assigns any intellectual property rights from Oudh 1722 to you. All rights not expressly granted are reserved.
USE OF THE WEBSITE
You agree that you will not:
Use the website for unlawful, fraudulent or harmful purposes;
Attempt to gain unauthorised access to our systems or data;
Introduce viruses, malware or harmful code;
Scrape, harvest, or mine data from the site;
Interfere with the security or functionality of the website;
Use automated tools (bots, crawlers, scripts) without our permission.
We reserve the right to suspend or block access if we believe these Terms have been breached.
We may suspend, modify or withdraw the website or any part of it for operational, maintenance, legal or business reasons without prior notice.
We shall not be liable for any loss arising from website unavailability.
ACCURACY OF INFORMATION
We aim to ensure the website is accurate, but:
Menus, prices, opening hours and availability may change without notice;
Images are for illustrative purposes only;
Information may occasionally be incomplete or out of date.
We do not guarantee that the website or its content will always be available, uninterrupted or error-free.
THIRD-PARTY LINKS & SERVICES
Our website may contain links to:
Reservation systems (for example, OpenTable or SevenRooms);
Delivery platforms;
Social media platforms;
WiFi login portals;
Third-party widgets or plugins.
These third-party websites are not under our control.
We are not responsible for their content, policies, or availability.
You should review their terms and privacy notices before using them.
LIABILITY LIMITATIONS
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under the laws of England and Wales, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other rights you may have under UK consumer protection legislation.
To the fullest extent permitted by law, and subject to your statutory rights, Oudh 1722 excludes liability for loss, damage, costs or expenses arising in connection with the matters listed below, except where such loss arises from our negligence or wilful misconduct, or where liability cannot lawfully be excluded:
your use of, or inability to use, this website or any of its features;
any errors, inaccuracies, omissions or outdated information contained on the website;
loss of business, revenue, profits, anticipated savings, opportunity, data, goodwill or reputation;
any indirect, special or consequential losses, whether arising in contract, tort (including negligence), breach of statutory duty or otherwise;
the acts, omissions or content of any third-party services integrated into or linked from our website (including, without limitation, OpenTable, SevenRooms, delivery services, or social media platforms).
The website and all content, features and integrations are provided on an “as is” and “as available” basis. We make no representations, guarantees or warranties — express or implied — regarding the website’s accuracy, availability, compatibility, security or fitness for a particular purpose.
We will not be responsible for any loss or damage caused by viruses, distributed denial-of-service attacks, or other technologically harmful material that may infect your device, data or systems due to your use of our website, downloads from it, or from any linked third-party websites or services.
You are responsible for ensuring that any devices, systems or software used to access our website are sufficiently protected, up to date and secure against threats, vulnerabilities and malware.
ACCESSIBILITY STATEMENT
We are committed to ensuring our website is accessible to as many users as possible.
We aim to:
Use clear language and readable fonts;
Offer compatibility with standard screen readers and assistive technologies;
Provide alt text for core images where possible;
Ensure navigability using standard browsers and devices.
If you experience accessibility difficulties or require information in an alternative format, please contact us.
We welcome feedback to help improve accessibility.
RESERVATION POLICY
Making a Reservation: Reservations may be made directly with Oudh 1722 or through our approved partners (such as OpenTable or SevenRooms). By making a booking, you confirm that all information provided, including contact details and party size, is accurate. We may contact you using the details provided to confirm, amend, or discuss your booking.
Any deposit, pre-authorisation, pre-payment requirement or no-show fee will be clearly displayed and agreed by you during the booking process before you confirm the booking. You will not be charged unless it has been displayed to you at the point of booking.
Cancellations and No-Shows: If you need to cancel or amend your reservation, please do so as early as possible.
We reserve the right to apply a cancellation charge or no-show fee where:
The booking is cancelled outside the permitted cancellation window;
You fail to attend your reservation; or
Your party size reduces significantly without notice.
Details of any applicable fees will be displayed at the point of booking.
Arrival Times & Table Holding: We kindly request that you arrive on time for your reservation. In the event of late arrival, we may:
Shorten your dining time;
Release your table after a reasonable period (typically 10–15 minutes); or
Reallocate your booking to another time where possible.
Please contact us if you expect to be delayed.
Group Bookings & Private Dining: For larger parties or private dining, additional terms may apply, including set menus, minimum spends, deposit requirements, or bespoke cancellation conditions. These will be communicated at the time of booking.
Special Requests & Dietary Requirements: We will do our best to accommodate special requests, including seating preferences and dietary needs, but cannot guarantee they will be met.
Guests with allergies or intolerances must inform us before ordering. Failure to do so may increase the risk of allergic reactions, and we accept no liability where adequate notice is not provided.
Children, Pushchairs & Accessibility: If your party includes children, infants or accessibility requirements, please advise us in advance so we can allocate appropriate seating where possible. Accessibility features may vary depending on space and layout on the day.
Conduct & Right of Admission: We reserve the right to:
Refuse entry;
Refuse service;
Modify seating arrangements; or
Remove guests from the premises
in circumstances including, but not limited to, intoxication, disruptive behaviour, safety concerns, or breach of these Terms. This may result in forfeiture of deposits or charges where applicable.
Changes by the Restaurant: We may alter, amend, or cancel reservations where necessary due to:
Operational requirements;
Unforeseen circumstances;
Closures or safety concerns;
Staffing limitations; or
Private events.
Where possible, we will notify you using the contact details provided.
Third-Party Booking Platforms: If you book through a third-party provider such as OpenTable or SevenRooms:
Their own Terms & Conditions may apply in addition to ours;
They may act as an independent data controller for any data you provide directly to them; and
Cancellations or amendments must be made in accordance with the system used.
We are not responsible for any technical errors, delays, or failures arising from third-party systems.
HEALTH, SAFETY & LIABILITY FOR INJURY, ILLNESS AND ALLERGIC REACTIONS
Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded under the laws of England and Wales, including liability for death or personal injury caused by our negligence.
Guests requiring step-free access, wheelchair access, or specific accommodations should contact us in advance.
To the fullest extent permitted by law, and subject to our obligations under consumer protection and health and safety laws, Oudh 1722 shall not be liable for injury, illness, allergic reaction, loss or damage arising from the circumstances set out below, except where such injury, illness or loss is caused by our negligence or failure to take reasonable care:
We take reasonable steps to minimise cross-contamination and to inform guests about known allergens. However, our kitchen handles ingredients that are common allergens and we cannot guarantee that any dish is completely free from traces of allergens. Guests with allergies or food intolerances must inform a member of staff before ordering. While we will use reasonable efforts to accommodate requests and reduce cross-contamination, we cannot accept liability for allergic reactions caused despite our taking reasonable precautions.
Guests are responsible for their own safety and the safety of those under their care, including children. This includes behaving responsibly, remaining within permitted public areas, and using furniture, fixtures and any restaurant facilities only as intended.
Oudh 1722 shall not be liable for:
Illness caused by factors outside our control (including pre-existing conditions, viruses, or environmental sensitivities);
Injuries resulting from slips, trips or falls caused by a guest’s own actions, unsuitable footwear, or failure to take reasonable care;
Any allergic or adverse reaction where adequate disclosure was not made to us; or
Any loss or damage to personal property while on the premises, unless caused by our negligence.
Where a guest is intoxicated or behaving in a way that poses a risk to themselves or others, we reserve the right to refuse service or remove the guest from the premises. In such cases, we are not liable for any resulting injury, illness, loss or damage.
If you experience any illness, allergic reaction, accident or injury while on the premises or after dining with us, you must notify us as soon as reasonably possible so that we can take appropriate action and investigate where necessary.
LICENSING & AGE RESTRICTIONS
Permitted trading hours, last-ordering times and age restrictions may vary depending on licensing requirements and operational considerations.
Guests should check the relevant venue information before visiting.
We comply with the Licensing Act 2003 and all relevant local authority licensing conditions. As such:
We may require valid proof of age (passport, driving licence, or PASS-accredited card) for the purchase or consumption of alcohol.
We reserve the right to refuse the sale or service of alcohol to any guest where we believe they are underage, intoxicated, supplying alcohol to minors, or otherwise in breach of licensing laws.
We may refuse entry or request that guests leave the premises where necessary to comply with licensing obligations, safety requirements, or legal duties.
Guests are responsible for ensuring compliance with all age-related and licensing restrictions. Failure to comply may result in refusal of service or removal from the premises.
MINORS AND AGE FOR BOOKINGS
To make a booking or place an order via this website you must be at least 18 years old, unless otherwise stated. If you are under 18, you may use the website only with the involvement of a parent or guardian. If we have reason to believe you are under 18 when making an age-restricted booking or purchase, we may require valid proof of age.
SERVICE CHARGE
A discretionary service charge may be added to your bill for larger groups, private dining bookings, special events, or peak periods. The applicable percentage, where used, and any minimum group-size threshold will be clearly communicated on menus, booking confirmations and at the point of payment. Where a service charge is applied automatically, it may be removed or amended on request prior to payment.
Unless otherwise stated, discretionary service charge:
Is automatically added to the final bill but may be removed or amended on request;
Is not mandatory, and guests are free to choose how they wish to recognise service;
May be distributed among staff in accordance with our tronc or tip-sharing arrangements; and
May differ for private hire, events, set menus, or seasonal periods, which may be subject to separate terms.
Any optional gratuities or tips left in addition to the service charge, whether by card or cash, will be handled fairly and transparently in line with the Employment (Allocation of Tips) Act 2023 and associated UK guidance. If you would like more information about how tips or service charges are allocated, please ask a member of the management team.
RIGHT OF ADMISSION RESERVED
For the safety and comfort of all guests, Oudh 1722 reserves the right of admission, exercised reasonably and in compliance with our legal obligations, including the Equality Act 2010 and related anti-discrimination laws.
We may refuse entry or ask guests to leave in circumstances including, but not limited to:
Disruptive, abusive or inappropriate behaviour;
Intoxication or substance misuse;
Failure to comply with staff instructions;
Violent, aggressive or discriminatory conduct;
Behaviour that may pose a risk to health, safety or comfort;
Failure to adhere to booking or dining policies; or
Breaches of applicable laws or licensing regulations.
This is at the discretion of management.
PET & ASSISTANCE ANIMAL POLICY
Only trained assistance animals, such as guide dogs, hearing dogs or other accredited assistance animals, are permitted in indoor areas, in accordance with the Equality Act 2010. Assistance animals must remain under control at all times and must not pose a safety or hygiene risk.
Non-assistance pets may be permitted in designated areas, such as an outdoor terrace, at our discretion and subject to capacity, hygiene considerations, and the comfort of other guests.
We reserve the right to refuse entry to pets, or request that an animal be removed from the premises, where necessary to protect guest safety, comply with licensing or hygiene obligations, or prevent disruption to service.
LOST PROPERTY
If you have misplaced an item during your visit, please contact us as soon as possible so we can check whether it has been found.
While we will take reasonable steps to assist guests and store any items handed in to us, we accept no responsibility or liability for personal belongings that are:
Left unattended;
Lost;
Misplaced; or
Damaged on the premises,
unless such loss or damage is caused by our negligence.
Any unclaimed items may be disposed of, donated, or destroyed after a reasonable retention period, at our discretion. Perishable items may be disposed of immediately for hygiene and safety reasons.
Guests are responsible for keeping their personal belongings safe at all times.
SOCIAL MEDIA & BRAND PROTECTION
We may share, repost, or otherwise feature publicly available social media content that tags, mentions, or references Oudh 1722, including images, videos, reviews, or comments posted on platforms such as Instagram, Facebook, TikTok, and X/Twitter.
By tagging or referencing us publicly, you grant us a non-exclusive, royalty-free right to share or repost that content for marketing or promotional purposes, provided it remains publicly accessible.
If we reasonably consider that publicly available social media content misuses our intellectual property, is defamatory, or otherwise unlawfully harms our business, we may request that the poster remove or amend that content and may pursue appropriate remedies, including legal action, where necessary. Requests will be made in a proportionate and lawful manner.
We also reserve the right to take appropriate action, including legal action, where our brand is misused, distorted, or exploited without authorisation.
PRIVACY & COOKIES
Use of this website is also governed by our Privacy Notice and Cookie Policy, available via the links in the website footer.
We process personal data in accordance with UK GDPR and PECR. Non-essential cookies will only be placed on your device after you have given consent via our cookie banner, unless otherwise permitted by law. You can change your cookie preferences at any time via the Cookie Settings link on the website.
FORCE MAJEURE
We are not liable for any delay, disruption, or failure to perform any obligation under these Terms where such delay or failure results from events or circumstances beyond our reasonable control (“Force Majeure Event”).
These may include, but are not limited to:
Severe or adverse weather conditions;
Power outages or utility disruptions;
Equipment or technology failures outside our control;
Staff shortages caused by factors beyond our reasonable ability to prevent;
Public health incidents, epidemics or pandemics;
Fire, flood, accidents or damage to the premises;
Strikes, industrial disputes or labour shortages affecting third parties;
Supply chain interruptions or shortages;
Government restrictions, emergency regulations, licensing directives, or enforcement actions; or
Acts of terrorism, threats, civil unrest or security incidents.
Where a Force Majeure Event occurs, we may temporarily suspend, modify, or cancel reservations, events, services or access to the premises without liability.
We will take reasonable steps to minimise disruption where possible, but we are not responsible for any associated loss, cost, or inconvenience arising from such events.
CHANGES TO THESE TERMS
We may amend, update or replace these Terms from time to time to reflect changes in our operations, services, legal obligations or business needs. Any revised Terms will supersede all previous versions.
Whenever we update these Terms, the revised version will be published on this page with a new “Last Updated” date to indicate when the changes took effect.
Your continued use of the website after the updated Terms have been posted constitutes your acceptance of the revised Terms. If you do not agree to the changes, you should discontinue use of the website immediately.
We recommend that you review these Terms periodically to ensure you remain informed about how they apply to your use of our website.
GOVERNING LAW & JURISDICTION
These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, including any non-contractual disputes or claims, shall be governed by and interpreted in accordance with the laws of England and Wales.
You and Oudh 1722 agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising from or related to your use of the website or these Terms, including any non-contractual matters.
Nothing in this clause limits our right to seek injunctive, interim or emergency relief in any jurisdiction where such relief is necessary to protect our rights, intellectual property, or legitimate business interests.
CONTACT US
If you have a complaint or concern regarding your dining experience or interaction with our website, please contact us using the details provided on the website.
We aim to respond promptly and resolve concerns where possible.
PRIVACY NOTICE
Oudh 1722 (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a transparent and lawful manner. This Privacy Notice explains how we collect, use, share, and protect your personal information when you visit our website, use our services, make a reservation, or access our guest WiFi.
WHO WE ARE (DATA CONTROLLER)
Oudh 1722
Company Number: 16837301
Email: marketing@oudh1722.com
We are the data controller for the purposes of UK GDPR.
PERSONAL DATA WE COLLECT
We collect personal information in the following ways:
A. Information provided directly by you
Name, email address, phone number;
Reservation details (date, time, party size, preferences);
Dietary requirements or allergen information;
Payment details (for deposits, events or gift cards);
Contact form enquiries;
Job application data (CV, employment history, references).
B. Information collected via reservation platforms
If you book through a reservation platform such as SevenRooms or OpenTable, they may provide us with:
Your name and contact details;
Reservation date, time, party size and booking history;
Special requests and preference notes;
Marketing preferences, where you have opted in; and
Guest profile information if you are a returning customer.
These providers may act as independent data controllers and their privacy policies may apply in addition to ours.
C. Information collected via guest WiFi
If you access our guest WiFi, we may collect:
Device information (MAC address, device type, operating system);
Authentication details (email or social sign-in);
Connection time and usage metrics; and
Basic analytics on service performance.
We do not monitor browsing content.
D. Website & Cookies
We may collect:
IP address;
Device and browser type;
Pages viewed;
Date and time of visits; and
Analytics cookies, only with consent.
Please see our Cookie Policy for more detail.
E. CCTV (if applicable)
If CCTV is installed in or around the venue, we may collect video footage for safety, crime prevention and operational purposes.
HOW WE USE YOUR PERSONAL DATA
We use your information for the following purposes:
To manage reservations
Confirming, modifying, or cancelling bookings;
Sending reservation reminders; and
Managing deposits and no-show policies.
To provide guest WiFi
Authenticating your access; and
Maintaining the security and performance of the network.
To deliver our services
Responding to enquiries;
Managing events, private dining or group bookings; and
Processing payments and refunds.
To ensure food safety
Managing dietary needs and allergen information.
For marketing, where permitted
Email updates, events and offers.
These are sent only where:
You have consented; or
You are an existing customer and we rely on legitimate interests for relevant similar services, in which case you can opt out at any time.
For legal, compliance and business purposes
Health and safety;
Accident reports;
Fraud prevention and security;
CCTV monitoring, if installed; and
Maintaining business records.
OUR LEGAL BASES FOR PROCESSING (UK GDPR)
We rely on the following lawful bases:
Contract — managing reservations and providing services;
Legitimate Interests — improving our services, marketing to existing customers, and venue security;
Consent — newsletter sign-ups, certain WiFi login options, and cookies;
Legal Obligation — health and safety, accounting, and incident reporting; and
Vital Interests — handling allergy-related data where necessary for your safety.
HOW WE SHARE YOUR PERSONAL DATA
We only share your data where necessary and always securely. This may include:
Service Providers
Reservation management platforms;
WiFi service providers or captive portal operators;
Payment processors;
Email marketing platforms;
Website hosting and security providers;
IT support companies; and
Event ticketing platforms, if applicable.
Regulators & Authorities
The police, upon lawful request;
The Information Commissioner’s Office; and
Public health or safety authorities.
We do not sell your data and do not share your data with third parties for their own marketing.
INTERNATIONAL TRANSFERS
Some providers, such as email marketing or reservation platforms, may process data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place, such as:
UK-approved Standard Contractual Clauses;
Adequacy decisions; and
Additional contractual or technical protections.
DATA RETENTION
We only keep your data for as long as necessary.
Typical retention periods are as follows:
Reservation records: 12 to 24 months;
Marketing data: until you unsubscribe, plus up to 12 months;
WiFi login and authentication information: around 12 months;
CCTV footage, if used: typically 30 to 60 days;
Accident reports: a minimum of 3 years;
Financial or transactional records: 6 years, where legally required; and
Job applications: 6 to 12 months.
Specific retention periods may vary where required by law or where there is a legitimate need to retain data for longer.
YOUR RIGHTS UNDER UK GDPR
You have the right to:
Access your personal data;
Correct inaccurate information;
Request deletion;
Object to or restrict processing;
Withdraw consent at any time;
Receive a portable copy of your data, where applicable;
Opt out of marketing at any time; and
Complain to the ICO if you are unhappy with how we handle your data.
Information Commissioner’s Office
Website: ico.org.uk
Telephone: 0303 123 1113
WIFI-SPECIFIC PRIVACY NOTICE – GUEST WIFI
When you access our complimentary guest WiFi, we may collect and process certain personal data. This section explains how we handle that information in accordance with UK GDPR and the Privacy and Electronic Communications Regulations (PECR).
This WiFi Privacy Notice applies in addition to the rest of our Privacy Notice.
WHAT PERSONAL DATA WE COLLECT
When you connect to the WiFi service, we may collect:
A. Login & Authentication Information
Email address;
Mobile number;
Social media login credentials, if used for sign-in;
Date and time of login; and
Acceptance of terms and policies.
B. Device & Technical Data
Device type and operating system;
MAC address;
IP address assigned during the session;
Browser information;
Access point used; and
Session duration and technical performance data.
C. Network Logs
Connection start and end times;
Bandwidth usage;
Basic diagnostics for service quality; and
Security logs to detect misuse or unlawful activity.
We do not monitor, intercept or store the content of your internet browsing.
HOW WE USE WIFI DATA
We process this data to:
Provide internet access and authenticate your device;
Maintain the performance and security of the WiFi network;
Detect and prevent fraud, misuse or illegal activity;
Comply with legal obligations, such as lawful requests from authorities;
Improve service quality and performance, often on an aggregated or anonymised basis; and
Send marketing communications where you have explicitly opted in.
LEGAL BASES FOR PROCESSING
We rely on:
Legitimate Interests — providing a functional, secure WiFi service and ensuring network safety;
Legal Obligation — retaining logs or providing information to authorities where required; and
Consent — where you opt in to receive marketing communications through the WiFi login portal.
WHO WE SHARE WIFI DATA WITH
We may share limited data with:
Our third-party WiFi service provider, who acts as our data processor;
IT and network security providers who assist with support and maintenance;
Law enforcement or regulatory bodies, only where legally required; and
Our marketing platform, but only if you have given explicit consent for marketing during WiFi sign-in.
We do not sell your WiFi usage data.
INTERNATIONAL TRANSFERS
If any WiFi-related data is transferred outside the UK, we ensure adequate protection through:
UK-approved Standard Contractual Clauses;
Adequacy decisions; and
Technical and organisational safeguards.
DATA RETENTION – SPECIFIC TO WIFI USAGE
We retain WiFi-related personal data only for as long as necessary.
Typical retention periods are:
Authentication and login logs: around 12 months;
Device and connection metadata: 6 to 12 months depending on purpose;
Marketing opt-in records: until consent is withdrawn; and
Security logs linked to incidents: for as long as required by law or investigation needs.
Aggregated analytics may be retained on an ongoing basis, but without information that could identify individuals. After the relevant retention period, the data is deleted or anonymised.
YOUR RIGHTS REGARDING WIFI DATA
You have the same rights set out in the main Privacy Notice. This includes the right to access your data, request corrections, ask for erasure where applicable, object to certain processing, withdraw marketing consent, restrict processing, and request data portability where applicable.
You can exercise these rights by contacting us using the details provided in this Privacy Notice.
SECURITY MEASURES
We apply technical and organisational safeguards to protect your WiFi data, including:
Encrypted connections between access points;
Device authentication;
Access control and monitoring;
Firewalls and intrusion prevention; and
Regular network security reviews.
However, as with all public WiFi networks, complete security cannot be guaranteed.
CHILDREN
We do not knowingly collect data from children under 16 except where necessary for reservations involving minors, such as party size. Marketing to children is prohibited.
UPDATES TO THIS PRIVACY NOTICE
We may update this Privacy Notice from time to time. The latest version will always be available on our website with the updated date shown at the top.
CONTACT US
If you have questions or wish to exercise your rights, please contact us using the details provided on the website.
COOKIE POLICY
This Cookie Policy explains how Oudh 1722 (“we”, “us”, “our”) uses cookies and similar technologies on our website and through certain third-party tools such as reservation platforms and guest WiFi. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations 2003 (PECR). By using our website, you can choose which non-essential cookies to accept or reject through our cookie banner and preference centre.
WHAT ARE COOKIES?
Cookies are small text files placed on your device when you visit a website. They allow websites to function, remember your preferences, and help us understand how the site is used.
Cookies may be:
Session cookies — deleted when your browser closes;
Persistent cookies — remain until they expire or are deleted;
First-party cookies — placed by our website; and
Third-party cookies — placed by external services such as SevenRooms, OpenTable or Google Analytics.
We also use technologies similar to cookies such as:
pixels;
SDKs; and
WiFi authentication cookies via captive portals.
TYPES OF COOKIES WE USE
We categorise our cookies as follows:
A. Strictly Necessary Cookies
These cookies are essential to the operation of our website and services, including security and certain reservation functions.
Examples include:
cookies to enable site navigation;
cookies used for security and fraud prevention;
cookies required by reservation platforms to process your booking; and
captive WiFi authentication cookies to allow login.
Without these cookies, our website and guest WiFi cannot function properly.
B. Performance & Analytics Cookies
These cookies help us understand how visitors use our website so we can improve functionality and user experience.
Examples include:
Google Analytics cookies (for example,
_ga,_gid);website performance and loading measurement tools; and
analytics gathered by external reservation widgets, if enabled.
We only set these cookies if you accept them through the cookie banner.
C. Functional Cookies
These cookies allow the website to remember your preferences, such as your cookie choices, language preference, or form autofill settings.
Examples include:
cookie preference storage;
reservation widget preferences; and
user experience enhancements.
D. Marketing & Advertising Cookies
These cookies track browsing behaviour for advertising purposes, such as retargeting ads on Google or social platforms.
Examples include:
Meta/Facebook Pixel;
Google Ads Remarketing;
tracking used by third-party widgets or integrations; and
reservation platform cookie identifiers used for marketing, only if you opt in.
We do not place these cookies without your explicit consent.
COOKIES USED BY RESERVATION PLATFORMS
When you use a reservation widget or booking link on our website, the provider may set cookies to:
manage your reservation;
prevent fraud;
improve site functionality;
track performance and user preferences; and
provide personalised recommendations, where enabled.
These providers may act as independent data controllers. Their cookie and privacy practices may apply in addition to ours.
COOKIES USED BY GUEST WIFI
When you sign in to our guest WiFi, the captive portal may use cookies to:
authenticate your device;
maintain your connection;
apply any time limits or speed controls; and
improve network performance and security.
These cookies are strictly necessary for providing the WiFi service.
If the WiFi provider uses analytics or marketing cookies, you will be asked for consent during the login process.
MANAGING YOUR COOKIE PREFERENCES
When you first visit our website, you will see a cookie banner that allows you to:
accept all cookies;
reject all non-essential cookies; or
customise your settings by enabling or disabling individual categories.
You may change your preferences at any time by clicking Cookie Settings or similar in the footer of our website.
You can also manage cookies through your browser settings to block cookies, delete cookies, or set alerts before cookies are stored.
Please note that blocking essential cookies may impact website functionality.
THIRD-PARTY COOKIES
Some cookies are placed by third parties when you use our website or services, such as:
reservation platforms;
Google Analytics;
Meta/Facebook;
our website hosting provider;
payment processors; and
WiFi service providers.
These providers may independently collect and process data. You should review their privacy and cookie notices. We do not control these cookies directly.
CHANGES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes to our cookie usage, website updates, or legal requirements. The latest version will always be available on our website.
CONTACT US
If you have questions about this Cookie Policy or your privacy rights, please contact us using the details provided on the website.
terms and conditions
Welcome to the website of Oudh 1722 (“we”, “us”, “our”). These Terms & Conditions govern your use of our website, online services, and any information, functionality or content provided through it. By accessing or using this website, you confirm that you accept these Terms. If you do not agree, you must not continue to use this website.
Nothing in these Terms affects your statutory rights as a consumer. If you are contracting as a consumer, certain provisions of these Terms may be subject to mandatory legal protections under the Consumer Rights Act 2015 and other applicable laws, and nothing in these Terms is intended to exclude or limit those rights.
ABOUT US
Oudh 1722
Company Number: 16837301
Registered Address: 86–90 Paul Street, London, England, EC2A 4NE
INTELLECTUAL PROPERTY OWNERSHIP
Ownership of Materials: All intellectual property rights in and to this website and its content — including but not limited to text, menus, recipes (excluding ingredients lists required by law), photographs, images, graphics, branding, logos, videos, artwork, designs, page layouts, digital assets, and all related materials — are owned by or licensed to Oudh 1722. All such rights are protected by copyright, trademark and other applicable intellectual property laws.
Limited Licence to Use the Website: You may access and view the content on this website for your personal, non-commercial use only. Except as expressly permitted, you must not copy, reproduce, store, modify, adapt, distribute, transmit, display, publish, or create derivative works from any part of this website without our prior written consent.
Prohibited Use — You must not:
Use any part of the website content for commercial purposes without express permission;
Remove or conceal any copyright, trademark, proprietary or attribution notices;
Scrape, harvest or extract data or images from the website using automated tools, bots, or scripts;
Reproduce our menus, brand assets, or marketing materials for competing or unauthorised purposes;
Use any of our content in a way that misrepresents your relationship with us or damages our reputation.
Trademarks: All trademarks, service marks, logos, business names and branding displayed on this website — including “Oudh 1722”, associated logos, and any other brand elements — are the property of Oudh 1722 or licensed to us. You may not use them without our prior written permission.
User-Generated Content: If you upload, submit, tag, or otherwise share content with us (including public social media posts that tag our business), you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, publish, display, and distribute such content for marketing and promotional purposes, including on our website, social media channels, and printed materials. We will only use content in ways that are consistent with the privacy settings and terms of the platform on which it was posted.
You confirm that you own or have the necessary rights to allow us to use the content and that your content does not infringe any third-party rights.
Where a posted image or video clearly identifies an individual who is not the poster, we will take care to ensure that we have an appropriate lawful basis for processing that personal data (for example, consent or legitimate interests) as described in our Privacy Notice. If you wish to withdraw permission for us to use your content, please contact us; we will cease further use of the content as soon as reasonably practicable, although removal from third-party platforms or printed materials already in circulation may not always be immediate.
Recipes & Proprietary Methods: While menu item descriptions may be listed publicly, all underlying recipes, formulations, preparation methods, techniques, and trade secrets used by Oudh 1722 remain confidential and proprietary. Nothing on this website grants you any rights in these materials.
Third-Party Content: Some content displayed on the website may belong to third parties (for example, OpenTable widgets, supplier images, or licensed photography). Such content is used with permission and may not be reused without obtaining the relevant rights holder’s approval.
Reservation System & Integrations: Any reservation interfaces, booking widgets, or tools embedded on the website (for example, OpenTable or SevenRooms) remain the property of their respective providers and are subject to their own terms of use. You must review and comply with any third-party intellectual property terms when using such services.
Infringement Notification: If you believe any content on this website infringes your intellectual property rights, please contact us and we will review and respond promptly.
No Transfer of Rights: Except as expressly provided, nothing in these Terms transfers or assigns any intellectual property rights from Oudh 1722 to you. All rights not expressly granted are reserved.
USE OF THE WEBSITE
You agree that you will not:
Use the website for unlawful, fraudulent or harmful purposes;
Attempt to gain unauthorised access to our systems or data;
Introduce viruses, malware or harmful code;
Scrape, harvest, or mine data from the site;
Interfere with the security or functionality of the website;
Use automated tools (bots, crawlers, scripts) without our permission.
We reserve the right to suspend or block access if we believe these Terms have been breached.
We may suspend, modify or withdraw the website or any part of it for operational, maintenance, legal or business reasons without prior notice.
We shall not be liable for any loss arising from website unavailability.
ACCURACY OF INFORMATION
We aim to ensure the website is accurate, but:
Menus, prices, opening hours and availability may change without notice;
Images are for illustrative purposes only;
Information may occasionally be incomplete or out of date.
We do not guarantee that the website or its content will always be available, uninterrupted or error-free.
THIRD-PARTY LINKS & SERVICES
Our website may contain links to:
Reservation systems (for example, OpenTable or SevenRooms);
Delivery platforms;
Social media platforms;
WiFi login portals;
Third-party widgets or plugins.
These third-party websites are not under our control.
We are not responsible for their content, policies, or availability.
You should review their terms and privacy notices before using them.
LIABILITY LIMITATIONS
Nothing in these Terms excludes or limits any liability that cannot legally be excluded or limited under the laws of England and Wales, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other rights you may have under UK consumer protection legislation.
To the fullest extent permitted by law, and subject to your statutory rights, Oudh 1722 excludes liability for loss, damage, costs or expenses arising in connection with the matters listed below, except where such loss arises from our negligence or wilful misconduct, or where liability cannot lawfully be excluded:
your use of, or inability to use, this website or any of its features;
any errors, inaccuracies, omissions or outdated information contained on the website;
loss of business, revenue, profits, anticipated savings, opportunity, data, goodwill or reputation;
any indirect, special or consequential losses, whether arising in contract, tort (including negligence), breach of statutory duty or otherwise;
the acts, omissions or content of any third-party services integrated into or linked from our website (including, without limitation, OpenTable, SevenRooms, delivery services, or social media platforms).
The website and all content, features and integrations are provided on an “as is” and “as available” basis. We make no representations, guarantees or warranties — express or implied — regarding the website’s accuracy, availability, compatibility, security or fitness for a particular purpose.
We will not be responsible for any loss or damage caused by viruses, distributed denial-of-service attacks, or other technologically harmful material that may infect your device, data or systems due to your use of our website, downloads from it, or from any linked third-party websites or services.
You are responsible for ensuring that any devices, systems or software used to access our website are sufficiently protected, up to date and secure against threats, vulnerabilities and malware.
ACCESSIBILITY STATEMENT
We are committed to ensuring our website is accessible to as many users as possible.
We aim to:
Use clear language and readable fonts;
Offer compatibility with standard screen readers and assistive technologies;
Provide alt text for core images where possible;
Ensure navigability using standard browsers and devices.
If you experience accessibility difficulties or require information in an alternative format, please contact us.
We welcome feedback to help improve accessibility.
RESERVATION POLICY
Making a Reservation: Reservations may be made directly with Oudh 1722 or through our approved partners (such as OpenTable or SevenRooms). By making a booking, you confirm that all information provided, including contact details and party size, is accurate. We may contact you using the details provided to confirm, amend, or discuss your booking.
Any deposit, pre-authorisation, pre-payment requirement or no-show fee will be clearly displayed and agreed by you during the booking process before you confirm the booking. You will not be charged unless it has been displayed to you at the point of booking.
Cancellations and No-Shows: If you need to cancel or amend your reservation, please do so as early as possible.
We reserve the right to apply a cancellation charge or no-show fee where:
the booking is cancelled outside the permitted cancellation window;
you fail to attend your reservation; or
your party size reduces significantly without notice.
Details of any applicable fees will be displayed at the point of booking.
Arrival Times & Table Holding: We kindly request that you arrive on time for your reservation. In the event of late arrival, we may:
shorten your dining time;
release your table after a reasonable period (typically 10–15 minutes); or
reallocate your booking to another time where possible.
Please contact us if you expect to be delayed.
Group Bookings & Private Dining: For larger parties or private dining, additional terms may apply, including set menus, minimum spends, deposit requirements, or bespoke cancellation conditions. These will be communicated at the time of booking.
Special Requests & Dietary Requirements: We will do our best to accommodate special requests, including seating preferences and dietary needs, but cannot guarantee they will be met.
Guests with allergies or intolerances must inform us before ordering. Failure to do so may increase the risk of allergic reactions, and we accept no liability where adequate notice is not provided.
Children, Pushchairs & Accessibility: If your party includes children, infants or accessibility requirements, please advise us in advance so we can allocate appropriate seating where possible. Accessibility features may vary depending on space and layout on the day.
Conduct & Right of Admission: We reserve the right to:
refuse entry;
refuse service;
modify seating arrangements; or
remove guests from the premises
in circumstances including, but not limited to, intoxication, disruptive behaviour, safety concerns, or breach of these Terms. This may result in forfeiture of deposits or charges where applicable.
Changes by the Restaurant: We may alter, amend, or cancel reservations where necessary due to:
operational requirements;
unforeseen circumstances;
closures or safety concerns;
staffing limitations; or
private events.
Where possible, we will notify you using the contact details provided.
Third-Party Booking Platforms: If you book through a third-party provider such as OpenTable or SevenRooms:
their own Terms & Conditions may apply in addition to ours;
they may act as an independent data controller for any data you provide directly to them; and
cancellations or amendments must be made in accordance with the system used.
We are not responsible for any technical errors, delays, or failures arising from third-party systems.
HEALTH, SAFETY & LIABILITY FOR INJURY, ILLNESS AND ALLERGIC REACTIONS
Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded under the laws of England and Wales, including liability for death or personal injury caused by our negligence.
Guests requiring step-free access, wheelchair access, or specific accommodations should contact us in advance.
To the fullest extent permitted by law, and subject to our obligations under consumer protection and health and safety laws, Oudh 1722 shall not be liable for injury, illness, allergic reaction, loss or damage arising from the circumstances set out below, except where such injury, illness or loss is caused by our negligence or failure to take reasonable care:
We take reasonable steps to minimise cross-contamination and to inform guests about known allergens. However, our kitchen handles ingredients that are common allergens and we cannot guarantee that any dish is completely free from traces of allergens. Guests with allergies or food intolerances must inform a member of staff before ordering. While we will use reasonable efforts to accommodate requests and reduce cross-contamination, we cannot accept liability for allergic reactions caused despite our taking reasonable precautions.
Guests are responsible for their own safety and the safety of those under their care, including children. This includes behaving responsibly, remaining within permitted public areas, and using furniture, fixtures and any restaurant facilities only as intended.
Oudh 1722 shall not be liable for:
illness caused by factors outside our control (including pre-existing conditions, viruses, or environmental sensitivities);
injuries resulting from slips, trips or falls caused by a guest’s own actions, unsuitable footwear, or failure to take reasonable care;
any allergic or adverse reaction where adequate disclosure was not made to us; or
any loss or damage to personal property while on the premises, unless caused by our negligence.
Where a guest is intoxicated or behaving in a way that poses a risk to themselves or others, we reserve the right to refuse service or remove the guest from the premises. In such cases, we are not liable for any resulting injury, illness, loss or damage.
If you experience any illness, allergic reaction, accident or injury while on the premises or after dining with us, you must notify us as soon as reasonably possible so that we can take appropriate action and investigate where necessary.
LICENSING & AGE RESTRICTIONS
Permitted trading hours, last-ordering times and age restrictions may vary depending on licensing requirements and operational considerations.
Guests should check the relevant venue information before visiting.
We comply with the Licensing Act 2003 and all relevant local authority licensing conditions. As such:
We may require valid proof of age (passport, driving licence, or PASS-accredited card) for the purchase or consumption of alcohol.
We reserve the right to refuse the sale or service of alcohol to any guest where we believe they are underage, intoxicated, supplying alcohol to minors, or otherwise in breach of licensing laws.
We may refuse entry or request that guests leave the premises where necessary to comply with licensing obligations, safety requirements, or legal duties.
Guests are responsible for ensuring compliance with all age-related and licensing restrictions. Failure to comply may result in refusal of service or removal from the premises.
MINORS AND AGE FOR BOOKINGS
To make a booking or place an order via this website you must be at least 18 years old, unless otherwise stated. If you are under 18, you may use the website only with the involvement of a parent or guardian. If we have reason to believe you are under 18 when making an age-restricted booking or purchase, we may require valid proof of age.
SERVICE CHARGE
A discretionary service charge may be added to your bill for larger groups, private dining bookings, special events, or peak periods. The applicable percentage, where used, and any minimum group-size threshold will be clearly communicated on menus, booking confirmations and at the point of payment. Where a service charge is applied automatically, it may be removed or amended on request prior to payment.
Unless otherwise stated, discretionary service charge:
is automatically added to the final bill but may be removed or amended on request;
is not mandatory, and guests are free to choose how they wish to recognise service;
may be distributed among staff in accordance with our tronc or tip-sharing arrangements; and
may differ for private hire, events, set menus, or seasonal periods, which may be subject to separate terms.
Any optional gratuities or tips left in addition to the service charge, whether by card or cash, will be handled fairly and transparently in line with the Employment (Allocation of Tips) Act 2023 and associated UK guidance. If you would like more information about how tips or service charges are allocated, please ask a member of the management team.
RIGHT OF ADMISSION RESERVED
For the safety and comfort of all guests, Oudh 1722 reserves the right of admission, exercised reasonably and in compliance with our legal obligations, including the Equality Act 2010 and related anti-discrimination laws.
We may refuse entry or ask guests to leave in circumstances including, but not limited to:
disruptive, abusive or inappropriate behaviour;
intoxication or substance misuse;
failure to comply with staff instructions;
violent, aggressive or discriminatory conduct;
behaviour that may pose a risk to health, safety or comfort;
failure to adhere to booking or dining policies; or
breaches of applicable laws or licensing regulations.
This is at the discretion of management.
PET & ASSISTANCE ANIMAL POLICY
Only trained assistance animals, such as guide dogs, hearing dogs or other accredited assistance animals, are permitted in indoor areas, in accordance with the Equality Act 2010. Assistance animals must remain under control at all times and must not pose a safety or hygiene risk.
Non-assistance pets may be permitted in designated areas, such as an outdoor terrace, at our discretion and subject to capacity, hygiene considerations, and the comfort of other guests.
We reserve the right to refuse entry to pets, or request that an animal be removed from the premises, where necessary to protect guest safety, comply with licensing or hygiene obligations, or prevent disruption to service.
LOST PROPERTY
If you have misplaced an item during your visit, please contact us as soon as possible so we can check whether it has been found.
While we will take reasonable steps to assist guests and store any items handed in to us, we accept no responsibility or liability for personal belongings that are:
left unattended;
lost;
misplaced; or
damaged on the premises,
unless such loss or damage is caused by our negligence.
Any unclaimed items may be disposed of, donated, or destroyed after a reasonable retention period, at our discretion. Perishable items may be disposed of immediately for hygiene and safety reasons.
Guests are responsible for keeping their personal belongings safe at all times.
SOCIAL MEDIA & BRAND PROTECTION
We may share, repost, or otherwise feature publicly available social media content that tags, mentions, or references Oudh 1722, including images, videos, reviews, or comments posted on platforms such as Instagram, Facebook, TikTok, and X/Twitter.
By tagging or referencing us publicly, you grant us a non-exclusive, royalty-free right to share or repost that content for marketing or promotional purposes, provided it remains publicly accessible.
If we reasonably consider that publicly available social media content misuses our intellectual property, is defamatory, or otherwise unlawfully harms our business, we may request that the poster remove or amend that content and may pursue appropriate remedies, including legal action, where necessary. Requests will be made in a proportionate and lawful manner.
We also reserve the right to take appropriate action, including legal action, where our brand is misused, distorted, or exploited without authorisation.
PRIVACY & COOKIES
Use of this website is also governed by our Privacy Notice and Cookie Policy, available via the links in the website footer.
We process personal data in accordance with UK GDPR and PECR. Non-essential cookies will only be placed on your device after you have given consent via our cookie banner, unless otherwise permitted by law. You can change your cookie preferences at any time via the Cookie Settings link on the website.
FORCE MAJEURE
We are not liable for any delay, disruption, or failure to perform any obligation under these Terms where such delay or failure results from events or circumstances beyond our reasonable control (“Force Majeure Event”).
These may include, but are not limited to:
severe or adverse weather conditions;
power outages or utility disruptions;
equipment or technology failures outside our control;
staff shortages caused by factors beyond our reasonable ability to prevent;
public health incidents, epidemics or pandemics;
fire, flood, accidents or damage to the premises;
strikes, industrial disputes or labour shortages affecting third parties;
supply chain interruptions or shortages;
government restrictions, emergency regulations, licensing directives, or enforcement actions; or
acts of terrorism, threats, civil unrest or security incidents.
Where a Force Majeure Event occurs, we may temporarily suspend, modify, or cancel reservations, events, services or access to the premises without liability.
We will take reasonable steps to minimise disruption where possible, but we are not responsible for any associated loss, cost, or inconvenience arising from such events.
CHANGES TO THESE TERMS
We may amend, update or replace these Terms from time to time to reflect changes in our operations, services, legal obligations or business needs. Any revised Terms will supersede all previous versions.
Whenever we update these Terms, the revised version will be published on this page with a new “Last Updated” date to indicate when the changes took effect.
Your continued use of the website after the updated Terms have been posted constitutes your acceptance of the revised Terms. If you do not agree to the changes, you should discontinue use of the website immediately.
We recommend that you review these Terms periodically to ensure you remain informed about how they apply to your use of our website.
GOVERNING LAW & JURISDICTION
These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, including any non-contractual disputes or claims, shall be governed by and interpreted in accordance with the laws of England and Wales.
You and Oudh 1722 agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising from or related to your use of the website or these Terms, including any non-contractual matters.
Nothing in this clause limits our right to seek injunctive, interim or emergency relief in any jurisdiction where such relief is necessary to protect our rights, intellectual property, or legitimate business interests.
CONTACT US
If you have a complaint or concern regarding your dining experience or interaction with our website, please contact us using the details provided on the website.
We aim to respond promptly and resolve concerns where possible.
PRIVACY NOTICE
Oudh 1722 (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a transparent and lawful manner. This Privacy Notice explains how we collect, use, share, and protect your personal information when you visit our website, use our services, make a reservation, or access our guest WiFi.
WHO WE ARE (DATA CONTROLLER)
Oudh 1722
Company Number: 16837301
Email: marketing@oudh1722.com
We are the data controller for the purposes of UK GDPR.
PERSONAL DATA WE COLLECT
We collect personal information in the following ways:
A. Information provided directly by you
Name, email address, phone number;
Reservation details (date, time, party size, preferences);
Dietary requirements or allergen information;
Payment details (for deposits, events or gift cards);
Contact form enquiries;
Job application data (CV, employment history, references).
B. Information collected via reservation platforms
If you book through a reservation platform such as SevenRooms or OpenTable, they may provide us with:
your name and contact details;
reservation date, time, party size and booking history;
special requests and preference notes;
marketing preferences, where you have opted in; and
guest profile information if you are a returning customer.
These providers may act as independent data controllers and their privacy policies may apply in addition to ours.
C. Information collected via guest WiFi
If you access our guest WiFi, we may collect:
device information (MAC address, device type, operating system);
authentication details (email or social sign-in);
connection time and usage metrics; and
basic analytics on service performance.
We do not monitor browsing content.
D. Website & Cookies
We may collect:
IP address;
device and browser type;
pages viewed;
date and time of visits; and
analytics cookies, only with consent.
Please see our Cookie Policy for more detail.
E. CCTV (if applicable)
If CCTV is installed in or around the venue, we may collect video footage for safety, crime prevention and operational purposes.
HOW WE USE YOUR PERSONAL DATA
We use your information for the following purposes:
To manage reservations
confirming, modifying, or cancelling bookings;
sending reservation reminders; and
managing deposits and no-show policies.
To provide guest WiFi
authenticating your access; and
maintaining the security and performance of the network.
To deliver our services
responding to enquiries;
managing events, private dining or group bookings; and
processing payments and refunds.
To ensure food safety
managing dietary needs and allergen information.
For marketing, where permitted
email updates, events and offers.
These are sent only where:
you have consented; or
you are an existing customer and we rely on legitimate interests for relevant similar services, in which case you can opt out at any time.
For legal, compliance and business purposes
health and safety;
accident reports;
fraud prevention and security;
CCTV monitoring, if installed; and
maintaining business records.
OUR LEGAL BASES FOR PROCESSING (UK GDPR)
We rely on the following lawful bases:
Contract — managing reservations and providing services;
Legitimate Interests — improving our services, marketing to existing customers, and venue security;
Consent — newsletter sign-ups, certain WiFi login options, and cookies;
Legal Obligation — health and safety, accounting, and incident reporting; and
Vital Interests — handling allergy-related data where necessary for your safety.
HOW WE SHARE YOUR PERSONAL DATA
We only share your data where necessary and always securely. This may include:
Service Providers
reservation management platforms;
WiFi service providers or captive portal operators;
payment processors;
email marketing platforms;
website hosting and security providers;
IT support companies; and
event ticketing platforms, if applicable.
Regulators & Authorities
the police, upon lawful request;
the Information Commissioner’s Office; and
public health or safety authorities.
We do not sell your data and do not share your data with third parties for their own marketing.
INTERNATIONAL TRANSFERS
Some providers, such as email marketing or reservation platforms, may process data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place, such as:
UK-approved Standard Contractual Clauses;
adequacy decisions; and
additional contractual or technical protections.
DATA RETENTION
We only keep your data for as long as necessary.
Typical retention periods are as follows:
reservation records: 12 to 24 months;
marketing data: until you unsubscribe, plus up to 12 months;
WiFi login and authentication information: around 12 months;
CCTV footage, if used: typically 30 to 60 days;
accident reports: a minimum of 3 years;
financial or transactional records: 6 years, where legally required; and
job applications: 6 to 12 months.
Specific retention periods may vary where required by law or where there is a legitimate need to retain data for longer.
YOUR RIGHTS UNDER UK GDPR
You have the right to:
access your personal data;
correct inaccurate information;
request deletion;
object to or restrict processing;
withdraw consent at any time;
receive a portable copy of your data, where applicable;
opt out of marketing at any time; and
complain to the ICO if you are unhappy with how we handle your data.
Information Commissioner’s Office
Website: ico.org.uk
Telephone: 0303 123 1113
WIFI-SPECIFIC PRIVACY NOTICE – GUEST WIFI
When you access our complimentary guest WiFi, we may collect and process certain personal data. This section explains how we handle that information in accordance with UK GDPR and the Privacy and Electronic Communications Regulations (PECR).
This WiFi Privacy Notice applies in addition to the rest of our Privacy Notice.
WHAT PERSONAL DATA WE COLLECT
When you connect to the WiFi service, we may collect:
A. Login & Authentication Information
email address;
mobile number;
social media login credentials, if used for sign-in;
date and time of login; and
acceptance of terms and policies.
B. Device & Technical Data
device type and operating system;
MAC address;
IP address assigned during the session;
browser information;
access point used; and
session duration and technical performance data.
C. Network Logs
connection start and end times;
bandwidth usage;
basic diagnostics for service quality; and
security logs to detect misuse or unlawful activity.
We do not monitor, intercept or store the content of your internet browsing.
HOW WE USE WIFI DATA
We process this data to:
provide internet access and authenticate your device;
maintain the performance and security of the WiFi network;
detect and prevent fraud, misuse or illegal activity;
comply with legal obligations, such as lawful requests from authorities;
improve service quality and performance, often on an aggregated or anonymised basis; and
send marketing communications where you have explicitly opted in.
LEGAL BASES FOR PROCESSING
We rely on:
Legitimate Interests — providing a functional, secure WiFi service and ensuring network safety;
Legal Obligation — retaining logs or providing information to authorities where required; and
Consent — where you opt in to receive marketing communications through the WiFi login portal.
WHO WE SHARE WIFI DATA WITH
We may share limited data with:
our third-party WiFi service provider, who acts as our data processor;
IT and network security providers who assist with support and maintenance;
law enforcement or regulatory bodies, only where legally required; and
our marketing platform, but only if you have given explicit consent for marketing during WiFi sign-in.
We do not sell your WiFi usage data.
INTERNATIONAL TRANSFERS
If any WiFi-related data is transferred outside the UK, we ensure adequate protection through:
UK-approved Standard Contractual Clauses;
adequacy decisions; and
technical and organisational safeguards.
DATA RETENTION – SPECIFIC TO WIFI USAGE
We retain WiFi-related personal data only for as long as necessary.
Typical retention periods are:
authentication and login logs: around 12 months;
device and connection metadata: 6 to 12 months depending on purpose;
marketing opt-in records: until consent is withdrawn; and
security logs linked to incidents: for as long as required by law or investigation needs.
Aggregated analytics may be retained on an ongoing basis, but without information that could identify individuals. After the relevant retention period, the data is deleted or anonymised.
YOUR RIGHTS REGARDING WIFI DATA
You have the same rights set out in the main Privacy Notice. This includes the right to access your data, request corrections, ask for erasure where applicable, object to certain processing, withdraw marketing consent, restrict processing, and request data portability where applicable.
You can exercise these rights by contacting us using the details provided in this Privacy Notice.
SECURITY MEASURES
We apply technical and organisational safeguards to protect your WiFi data, including:
encrypted connections between access points;
device authentication;
access control and monitoring;
firewalls and intrusion prevention; and
regular network security reviews.
However, as with all public WiFi networks, complete security cannot be guaranteed.
CHILDREN
We do not knowingly collect data from children under 16 except where necessary for reservations involving minors, such as party size. Marketing to children is prohibited.
UPDATES TO THIS PRIVACY NOTICE
We may update this Privacy Notice from time to time. The latest version will always be available on our website with the updated date shown at the top.
CONTACT US
If you have questions or wish to exercise your rights, please contact us using the details provided on the website.
COOKIE POLICY
This Cookie Policy explains how Oudh 1722 (“we”, “us”, “our”) uses cookies and similar technologies on our website and through certain third-party tools such as reservation platforms and guest WiFi. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations 2003 (PECR). By using our website, you can choose which non-essential cookies to accept or reject through our cookie banner and preference centre.
WHAT ARE COOKIES?
Cookies are small text files placed on your device when you visit a website. They allow websites to function, remember your preferences, and help us understand how the site is used.
Cookies may be:
Session cookies — deleted when your browser closes;
Persistent cookies — remain until they expire or are deleted;
First-party cookies — placed by our website; and
Third-party cookies — placed by external services such as SevenRooms, OpenTable or Google Analytics.
We also use technologies similar to cookies such as:
pixels;
SDKs; and
WiFi authentication cookies via captive portals.
TYPES OF COOKIES WE USE
We categorise our cookies as follows:
A. Strictly Necessary Cookies
These cookies are essential to the operation of our website and services, including security and certain reservation functions.
Examples include:
cookies to enable site navigation;
cookies used for security and fraud prevention;
cookies required by reservation platforms to process your booking; and
captive WiFi authentication cookies to allow login.
Without these cookies, our website and guest WiFi cannot function properly.
B. Performance & Analytics Cookies
These cookies help us understand how visitors use our website so we can improve functionality and user experience.
Examples include:
Google Analytics cookies (for example,
_ga,_gid);website performance and loading measurement tools; and
analytics gathered by external reservation widgets, if enabled.
We only set these cookies if you accept them through the cookie banner.
C. Functional Cookies
These cookies allow the website to remember your preferences, such as your cookie choices, language preference, or form autofill settings.
Examples include:
cookie preference storage;
reservation widget preferences; and
user experience enhancements.
D. Marketing & Advertising Cookies
These cookies track browsing behaviour for advertising purposes, such as retargeting ads on Google or social platforms.
Examples include:
Meta/Facebook Pixel;
Google Ads Remarketing;
tracking used by third-party widgets or integrations; and
reservation platform cookie identifiers used for marketing, only if you opt in.
We do not place these cookies without your explicit consent.
COOKIES USED BY RESERVATION PLATFORMS
When you use a reservation widget or booking link on our website, the provider may set cookies to:
manage your reservation;
prevent fraud;
improve site functionality;
track performance and user preferences; and
provide personalised recommendations, where enabled.
These providers may act as independent data controllers. Their cookie and privacy practices may apply in addition to ours.
COOKIES USED BY GUEST WIFI
When you sign in to our guest WiFi, the captive portal may use cookies to:
authenticate your device;
maintain your connection;
apply any time limits or speed controls; and
improve network performance and security.
These cookies are strictly necessary for providing the WiFi service.
If the WiFi provider uses analytics or marketing cookies, you will be asked for consent during the login process.
MANAGING YOUR COOKIE PREFERENCES
When you first visit our website, you will see a cookie banner that allows you to:
accept all cookies;
reject all non-essential cookies; or
customise your settings by enabling or disabling individual categories.
You may change your preferences at any time by clicking Cookie Settings or similar in the footer of our website.
You can also manage cookies through your browser settings to block cookies, delete cookies, or set alerts before cookies are stored.
Please note that blocking essential cookies may impact website functionality.
THIRD-PARTY COOKIES
Some cookies are placed by third parties when you use our website or services, such as:
reservation platforms;
Google Analytics;
Meta/Facebook;
our website hosting provider;
payment processors; and
WiFi service providers.
These providers may independently collect and process data. You should review their privacy and cookie notices. We do not control these cookies directly.
CHANGES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time to reflect changes to our cookie usage, website updates, or legal requirements. The latest version will always be available on our website.
CONTACT US
If you have questions about this Cookie Policy or your privacy rights, please contact us using the details provided on the website.